Regulations - Keychainx - We recover lost crypto assets

Regulations

Regulations for the provision of IT consulting service for the recovery of cryptocurrencies or tokens of the Keychainx.com Website (the Regulations are effective from 1.08.20)

 

General provisions

§ 1

The website keychainx.com is run by KEYCHAINX PL SP. Z O.O.

These regulations, by Art. 8 of the Act on the provision of electronic services, concerns the provision by KEYCHAINX PL SP. Z O.O. IT consulting services for the recovery of cryptocurrencies or tokens and specifies, inter alia,

– rules for the provision of IT consulting service for the recovery of cryptocurrencies or tokens (consulting service),

– the conditions and procedure for concluding, performing, and terminating IT consulting contracts in the field of cryptocurrency or token recovery,

– the mode of concluding a contract for the recovery of cryptocurrencies or tokens,

– duties, rights, and responsibility of the Service Provider and the User,

– remuneration for the IT consulting service in the field of cryptocurrency or tokens recovery,

– rules for the processing of User’s personal data,

– complaint procedure and dispute resolution.

 

KEYCHAINX PL SP. Z O.O. (hereinafter: Service Provider) provides an IT consulting service in exchanging cryptocurrency or tokens recovery by these regulations.

These regulations apply to the contract for IT consulting in the recovery of 

cryptocurrencies and tokens concluded using the form contained on the Service website.

These regulations are available free of charge on the keychainx.com website

§ 2

Contact with the Service Provider is possible via:

a) electronic correspondence to the email address: [email protected];

c) telephone contact with the Customer Service Office at 664767574;

The contact indicated in sec. 1 lit. c) it is available on working days as well as on Saturdays and Sundays.

§ 3

The Website is made available by the Service Provider via the Internet and the Website’s Website.

The Service Provider may place advertisements of its own and third parties’ services and products on the Website in the manner used on the Internet.

§ 4

The Website contains content protected by copyright. Therefore, it is forbidden to duplicate, distribute, or download all or parts of the Website. However, it is allowed to make copies of your own legitimate needs, such as browsing and reading.

 

Definitions

§ 5

Cryptocurrency address – a unique string of numbers and characters used in a given cryptocurrency system, cryptographically associated with a private key, used to conduct a cryptocurrency transaction in this system correctly.

Administrator – the administrator of personal data within the meaning of the General Data Protection Regulation (GDPR).

Form – the form referred to in Art. 6 sec. 2 of the Regulations.

Consumer – a natural person who performs a legal transaction with the entrepreneur not related directly to his business or professional activity.

General Data Protection Regulation (GDPR) – Regulation of the European Parliament and the Council (E.U.) 2016/679 of April 27, 2016, on the protection of individuals about the processing of personal data and the free movement of such data, and repealing Directive 95 / 46 / WE (GDPR).

Regulations – these Regulations.

Website or Website – the Website [NAME] controlled by the Service Provider, run at [link], through which the Service Provider provides the Service to Users on the terms set out in the Regulations.

Parties – parties to the Agreement.

Agreement – an agreement for providing the cryptocurrency or token recovery service described in § 8 of the Regulations.

Service – a cryptocurrency or token recovery service described in § 7.

Service Provider – Keychainx.com

User – a natural adult person using the Website.

Civil Code Act (Civil Code) – Civil Code Act of April 23, 1964 (i.e., Journal of Laws of 2018, item 1025, as amended).

Act on consumer rights – the Act on May 30, 2014 (i.e., Journal of Laws of 2017, item 683, as amended).

Act on the provision of electronic services – the Act on the provision of electronic services of July 18, 2002 (i.e., Journal of Laws of 2017, item 1219 as amended).

 

Service description

§ 6

The Service Provider provides the User with two types of services:

a) Consulting services, i.e., consulting services in cryptocurrency or token recovery, provide information on the issues indicated in § 7 sec. These Regulations govern 1 and the provision of which;

b) Cryptocurrency or token recovery services that are not governed by these Regulations and are subject to a separate agreement.

The decision to provide the service and its type is made by the Service Provider based on information provided by the User in the form available on the Website. The Service Provider notifies the User about its decision by email to the email address provided in the form.

The service provider may make the decision referred to in para. 2, from obtaining additional information from the User regarding the problem specified in the form referred to in Art. 6 sec. 2.

In the form referred to in sec. 2, the User provides the following data:

a) Name,

b) email address,

c) description of the problem,

d) the amount of cryptocurrency or tokens to be recovered.

§ 7

The Service Provider provides the User with a consulting service (consulting service) in the field of cryptocurrency or token recovery consisting of providing information on:

– recovering the private key associated with a given cryptocurrency or token,

– reconstructing the private key associated with a given cryptocurrency or token,

– recovering data necessary for the User to recover the private key associated with a given cryptocurrency or token,

– recovering the data of the User’s wallet on which he keeps cryptocurrencies or tokens,

– configuration of the settings of the programs used by the User in order to regain control over the private key associated with a given cryptocurrency or token,

– configuration of the settings of the programs used by the User for the correct execution of transactions/payments with the help of cryptocurrency or tokens

– recovering code fragments, programs, algorithms related to the User’s use of cryptocurrencies or tokens,

– ways of securing cryptocurrencies, including User’s own cryptocurrencies,

– ways to store and transfer cryptocurrencies,

– skills and knowledge in the field of basic forms of recovery of lost or trapped funds,

– cybersecurity,

– Blockchain / DLT distributed registers,

– other issues related to the User’s use of cryptocurrencies or tokens.

The information referred to in sec. 1, is provided to the User to the email address provided by the User or by phone or using the Internet communicator selected by the Parties (e.g., Skype).

The information referred to in sec. 1, is provided in Polish or English. The parties may agree on a different language for mutual communication.

The Service Provider will proceed with the performance of the service referred to in sec. 1, after the payment, the User is made within the time limit specified in the email message referred to in Art. 6 sec. 2.

The maximum duration of the service referred to in sec. 1 is 7 days from the date of payment by the User.

The performance of the service referred to in sec. 1 is payable. The issues of the Service Provider’s remuneration and the method of payment are regulated in § 14.

Conclusion of an agreement between the Service Provider and the User

§ 8

Through a consulting agreement on the recovery of cryptocurrencies or tokens, the Service Provider undertakes to provide the User with the service described in § 7. In contrast, the User undertakes to pay the Service Provider the remuneration determined by § 14 paragraphs 2 and 3 in the manner specified in § 14 section 5.

§ 9

In order to agree referred to in § 8, the user fills in the form referred to in Art. 6 sec. 2. For the effective conclusion of the Agreement, it is necessary to provide by The user all data indicated in art. 6 sec. 4 letters a) – d), as well as the User’s acceptance of the Regulations and the Privacy Policy and the User’s express consent to the processing of personal data by the Service Provider and the User’s express consent to the transfer of personal data by the Service Provider to entities that enable the Service Provider to run the Website.

After completing the form by the User and after submitting by the User, the consents referred to in par. 1, the Service Provider will send an email to the email address provided in the form, in which:

a) refuses to conclude the Agreement, or

b) expressly states the will to conclude the Agreement, stating the date of the advisory service (consulting services) in the field of cryptocurrency or tokens recovery described in

7 and the amount of remuneration determined by § 14 along with a link activating the service, or

c) will offer the User to conclude a contract for the recovery of cryptocurrencies or tokens.

Conclusion of the Agreement occurs by clicking by the User the link to activate the service, sent in the email message referred to in paragraph 2 lit. b) and at the moment when the User received information about the conclusion of the Agreement to the email address provided in the form.

Acceptance of the Regulations occurs by checking the form field with the content “I accept the Regulations for the provision of IT consulting service to recover cryptocurrencies or tokens of the keychainx.com Website.” It is not possible to conclude an Agreement without accepting the Regulations.

Acceptance of the Privacy Policy occurs by checking the form field with the text “I accept the Privacy Policy of the Maksym Chróst Prudensolve Website.” It is not possible to conclude an Agreement without accepting the Privacy Policy.

By completing the form, the User confirms by marking the appropriate box in the form that he has read the information:

a) must be provided by the User for the Service to be properly performed, as indicated in § 6 sec. 4 lit. b) – d).

b) about the maximum time for performing the Service, indicated in § 7 sec. 5.

c) on the remuneration due to the Service Provider from the User for the performance of the Service, as provided for in § 14.

d) about the fees related to remuneration payment due to the Service Provider, referred to in § 15.

Before concluding the Agreement, the User, by marking the appropriate field in the form, consents to the processing of personal data provided after the Agreement by the generally applicable provisions of law, including in particular the General Data Protection Regulation (GDPR). 

The information referred to in par. 6 are made available when concluding the Agreement in a clear and legible form, in such a way that the User can permanently save them in the memory of his access device or print them out. 

The provisions of the Regulations constitute an integral part of the Agreement. 

To conclude the Agreement, the User must have an active email account (email) and access to the Internet. 

If the User is a natural person, he may register on the Website and agree with the Service Provider only if he is 18 years of age or older.

§ 10

The Service Provider undertakes under the Agreement to provide the User with the Service specified in § 7. 2. The Service Provider undertakes to exercise due diligence when providing the Service. 

§ 11

The Service Provider shall not be liable for damages resulting from obstacles occurring independently of him, which prevent the use of the Website or the provision of the Service in whole or in part, including in particular damages resulting from: a) occurring, despite due diligence, failure of devices and software enabling the use of the Website and the Service, b) force majeure, c) non-compliance by the User with the provisions of the Regulations. e) failure by the User to comply with the technical requirements indicated by the Service Provider on the “Technical Requirements” subpage of the Website available at keychainx.com 

§ 12

The Service Provider is entitled at any time to block the use of the Service by the User and refuse to conclude an Agreement with him in the event of the User acting to the detriment of the Service Provider, other Users, breach by the User of the law, provisions of the Regulations or the Privacy Policy, in particular in the event of breach by Security User of the Website’s Website or other hacking activities.

§ 13

The Service Provider is not responsible for any losses of the User and third parties due to providing incorrect data (information) by the User for the performance of the Agreement by the Service Provider.

 

Compensation and Fees

§ 14

The service referred to in § 7 is provided by the Service Provider against remuneration in Polish zlotys.

The amount of the remuneration to be paid by the User depends on the time needed to prepare and provide the information referred to in § 7 paras. 1. The amount of the remuneration is determined, assuming that the Remuneration is 300 Polish zlotys (say: three hundred Polish zlotys) per hour devoted to the preparation and provision of the information referred to in § 7 sections 1.

The amount of remuneration payable by the User is given in the email message referred to in § 9 sec. 2 lit. b).

The amount of remuneration referred to in para. 3 includes VAT.

In order to pay the amount of remuneration indicated in sec. 3 The user, after concluding the contract in the manner indicated in § 9, is redirected to the [link] website, controlled by [e.g., the company Przelewy 24 or PayU] in order to initiate a payment transaction aimed at making the transfer.

§ 15

The amount of the fee for the transfer is indicated in § 14 paras. 5 is given by [Przelewy24] before giving consent to make the transfer. The User pays this fee. A list of the fees charged for the transfer is available on the website. User duties, powers, and responsibilities

§ 16

The User’s rights related to the processing of his personal data by the Service Provider are indicated in § 29.

§ 17

For the proper performance of the Agreement, the User undertakes to:

1) Maintaining the email address provided to the Service Provider throughout the term of the Agreement.

2) Comply with the technical requirements indicated by the Service Provider on the “Technical Requirements” subpage of the Website, available at keychainx.com

§ 18

By concluding the Agreement, the User declares that:

1) he has all the rights to the private key to which the service described in § 6 relates; in particular, he does not conclude a contract for purposes contrary to generally applicable law, e.g., to steal cryptocurrencies or tokens, for money laundering or terrorist financing or tax avoidance;

2) understands and accepts that cryptocurrency and token transactions are irreversible and that cryptocurrency systems are decentralized;

3) the service provider has no influence on the functioning of the cryptocurrency systems and is not responsible for their functioning; in particular, the Service Provider is not responsible for any possible total or partial loss of cryptocurrency or tokens by the User as a result of a malfunction of the cryptocurrency system or the system in which the function of the token.

§ 19

By concluding the Agreement, the User declares that he is aware of the risks associated with the use of cryptocurrencies, and in particular, is aware of the following risks:

1) The risk of the cryptocurrency system failing to operate, or a critical failure of such a system.

2) The risk of hacking attacks.

3) Regulatory risk related to the uncertainty of legislators’ actions about cryptocurrencies and tokens, including legal risk related to the uncertainty of the taxation method of cryptocurrency and token transactions.

4) The risks of a sharp change in the rates of cryptocurrencies and tokens, including the risk of a total loss of value of a given cryptocurrency or token.

5) The risk of losing some or all of your cryptocurrencies or tokens due to the implementation of the above-mentioned risks.

twenty

The User undertakes to use the Website and the Service on the terms and the extent specified in the Regulations.

§ 21

The User is obliged to use an antivirus program and secure access to the device he uses to use the Website with a suitably strong password.

§ 22

It is forbidden to interfere with the content, structure, form, graphics, or operation of the Website or the Website in any way.

It is forbidden for the User to use the Website, the Website or the Service provided by the Service Provider in a manner against the law, decency, violates personal rights or the rights of third parties or the legitimate interests of the Service Provider.

In particular, it is forbidden for the User to use the Service Provider’s service to steal cryptocurrencies or tokens, for money laundering or terrorist financing, or tax avoidance.

If the Service Provider applies security measures against unauthorized use, reproduction, or dissemination of the content in the Website or on the Website, it is prohibited to remove or circumvent such security.

Duration of the contract and its termination

§ 23

The contract is concluded for the period of its performance.

The Service Provider may terminate the contract with immediate effect in the event of the circumstances specified in § 22.

The termination of the contract referred to in para. 2, occurs by sending a notice of termination of the contract by the Service Provider to the User’s e-mail address and is effective upon sending.

§ 24

Under Art. 27 of the Act on consumer rights, the User has the right if he is a consumer, to withdraw from the Agreement within 14 days without giving any reason and without incurring costs. However, the Service Provider’s full performance before this date deprives the User of the right to withdraw from the Agreement within 14 days of its conclusion, provided that the User agrees to start the Service by the Service Provider before that date. Failure to express this consent by the User will result in the refusal to agree with the User.

In the process of concluding the Agreement regulated in § 8, concerning art. 38 point 13 of the Act on consumer rights, the User who is a Consumer may consent to the commencement of the performance of the service being the subject of the Agreement before the deadline to withdraw from the Agreement and confirms that if such consent is given, he was informed of the loss of the right to withdraw from the Agreement.

If the consent referred to in para. 2, the user who is a consumer acknowledges that under Art. 38 point 13 of the Act on consumer rights, he is not entitled to withdraw from the contract within 14 days of the contract’s date.

 

Personal data

§ 25

Before entering the website and concluding the Agreement, the User expressly confirms that he has read the information clause on the processing of personal data, and expressly consent to the processing of personal data by the Service Provider and express consent to the transfer of personal data by the Service Provider to entities that enable the Service Provider running the Website, i.e., to [enter the data of these entities here].

The Service Provider declares that the User’s personal data are processed by the provisions of the law in force in the Republic of Poland’s territory, in particular by the General Data Protection Regulation (GDPR), as well as by the security policy applied by the Service Provider.

The rules for processing the User’s personal data used by the Service Provider are presented in the information clauses referred to in par. 1, in these Regulations and the Privacy Policy available on keychainx.com.

§ 26

the Service Provider processes the User’s personal data, i.e., KEYCHAINX PL SP. Z O.O.

The Service Provider processes the following personal data of the User who is a natural person:

a) Name,

b) telephone number,

c) e-mail address,

d) IP address,

e) data obtained through cookies or other similar mechanisms,

f) User’s address (cryptocurrency address).

The administrator of the User’s personal data is the Service Provider, i.e., KEYCHAINX PL SP. Z O.O .:

– e-mail: [email protected];

– tel.: 664 767 574. The User’s data is processed for the following purposes:

a) in order to enable the User to use the Website’s website to get acquainted with the Service Provider’s offer, which is the legitimate interest of the Service Provider (legal basis: Article 6 (1) (f) of the GDPR),

b) for analytical and statistical purposes: to ensure the security of information processing and IT systems management, keeping statistics of website visits allowing for the improvement of business activities, selection of services to the needs of the Service Provider’s customers, which is the legitimate interest of the Service Provider (legal basis: Article 6 par. 1 letter f of the GDPR),

c) in order to provide services by electronic means and the conclusion and performance of a consultancy agreement on the recovery of cryptocurrencies or tokens (legal basis: Article 6 (1) (b) of the GDPR);

d) in order to take steps to conclude a consulting agreement in the field of cryptocurrency or tokens recovery (legal basis: Article 6 (1) (b) of the GDPR);

e) in order to take steps to conclude a cryptocurrency or token recovery agreement (legal basis: Article 6 (1) (b) of the GDPR)

f) for archival (evidence) purposes to secure information in the event of a legal need to prove facts, which is the legitimate interest of the Service Provider (legal basis: Article 6 (1) (f) of the GDPR);

g) in order to possibly establish, investigate and defend against claims, which is the legitimate interest of the Service Provider (legal basis: Article 6 (1) (f) of the GDPR);

h) to consider complaints, which is necessary to fulfill the legal obligation incumbent on the Service Provider (legal basis: Article 6 (1) (c) of the GDPR);

i) in order to fulfill public law obligations, which is necessary to fulfill the legal obligation incumbent on the Service Provider (legal basis: Article 6 (1) (c) of the GDPR),

j) for direct marketing purposes if the User expressly agrees to it (legal basis: Article 6 (1) (a) of the GDPR).

The Service Provider does not transfer the User’s personal data to third or international organizations.

The User’s personal data may be made available by the Service Provider:

a) entities providing IT services for the website, including hosting the Service Provider’s servers,

b) a law firm,

c) IT systems administrator,

d) an entity providing accounting services,

e) banks, payment service providers, and other entities intermediating in the execution of payment transactions,

f) state authorities or other entities authorized under the law to perform the obligations incumbent on the Service Provider (including the Tax Office), in particular, information on the User’s IP may be transferred to authorized state authorities, at their request for their proceedings.

The User’s personal data, such as the IP address and data obtained through cookies or other similar mechanisms, if the User only visits the website of the Website and does not conclude any contracts on the Website, are stored for 14 months.

The personal data of the User who concluded the Agreement are stored for 6 years.

§ 27

Providing by the User the personal data necessary to conclude and perform a consulting agreement on the recovery of cryptocurrencies or tokens is voluntary but is a condition for concluding this agreement with the Service Provider.

Providing personal data for marketing purposes is voluntary and does not condition the conclusion of the contract.

3.If the User does not provide the Service Provider with his personal data necessary to conclude and perform a consulting agreement in the field of cryptocurrency recovery or tokens, the Service Provider will refuse to agree with the User. The exception is the refusal to provide personal data to process them for direct marketing purposes – such refusal does not result in a refusal to conclude the Agreement. 

§ 28

The use of the Website by the User, without concluding the Agreement, requires the processing of personal data only for Google Universal Analytics, including the IP number and data obtained through cookies or other similar mechanisms. 2. The Service Provider declares that it fully complies with Google’s privacy policy. 3. The user can protect his privacy and disable the possibility of collecting information for google-analytics purposes. Information on this subject is included in the Google privacy policy, available at https://policies.google.com/ 

§ 29

In connection with the processing of personal data, the User has the following rights: 1) the right to request the administrator to access personal data, rectify them, delete or limit processing, as well as receive a copy,

2) in the case of processing personal data by the Administrator based on the consent received from the User: the right to withdraw it at any time without affecting the lawfulness of the processing, which was made based on consent before its withdrawal; 

3) The user may withdraw consent in writing by email to the following address: [email protected].,

4) the right to object to the processing, 

5) the right to transfer data; 

6) the right to complain with the supervisory body: the President of the Personal Data Protection Office. 

Complaints and dispute resolution § thirty 

The User should report complaints related to the use of the Website or the provision of the Service to the Service Provider without undue delay, but no later than within 30 (say: thirty) days from the occurrence of the event giving rise to the complaint about the provision of services by the Service Provider, in the following manner: a) to the email address: [email protected]

The complaint should contain the name and surname/name of the User, his mailing address, email address (email address), and an indication of the request with justification.

The complaint is examined by the Service Provider without undue delay, no later than 60 (say: sixty) working days from the date of its delivery to the Service Provider. During the consideration of the complaint, the Service Provider may ask for additional information or documents. To meet the deadline, it is enough to send a reply before the deadline. The notification of the complaint is delivered by e-mail to the e-mail address provided by the User.

If, as a result of the complaint, a dispute arises between the User and the Service Provider, it may be resolved amicably by way of a settlement.

A user who is a consumer may request help from the municipal or private consumer ombudsman.

§ 31

The law applicable to the Regulations’ application and the Agreement is the law in force in the territory of the Republic of Poland.

The court competent for settling disputes between the Parties related to the application of the Regulations and performance of the Agreement is the court competent for the seat of the Service Provider. This restriction does not apply if the party to the Agreement is a consumer residing in Poland.

If the User is a natural person residing outside the Republic of Poland’s territory, the competent court for settling disputes between the Parties regarding the application of the Regulations and the performance of the Agreement is the Polish court competent for the seat of the Service Provider.

 

Final Provisions

§ 32

In matters not covered by the Regulations, generally applicable provisions of law applicable in the territory of the Republic of Poland shall apply, in particular, the provisions of the Civil Code, the Act on the provision of electronic services, the Act on consumer rights and the general regulation on data protection.

§ 33

The Service Provider reserves the right to amend the Regulations.

The User cannot conclude the Agreement if he does not accept the Regulations and if he does not submit a declaration that he has read the Regulations.

§ 34

If any provision of these Regulations is found to be illegal, invalid, or unenforceable, then this provision will be excluded from the content of these Regulations and will not affect the validity or enforceability of the remaining provisions of the Regulations.

§ 35

Unless generally applicable legal provisions provide. Otherwise, the Parties to the Agreement are bound by the Regulations from the date of the Agreement.

The regulations have been published on the keychainx.com website

The Regulations come into force on 1 August 2020.